Whether you’re in need of some plumbing repairs or simply want to ensure that your home’s
pipes are in good hands, it’s important to know what qualities make for a reliable and
trustworthy plumber. In this article, we’ll explore the key characteristics that set apart the best
plumbers from the rest, so you can feel confident in your choice of plumbing professional. So
let’s dive in and discover what makes a plumber great (or not so great).


Experience and Expertise


One of the first signs of a great plumber is their level of experience and expertise. A reliable
plumber, such as one at Arnold & Sons Plumbing, Sewer & Drain Services, will have a strong
knowledge of plumbing systems, as well as years of hands-on experience in the field. They will
also be able to quickly diagnose and solve any plumbing issues that may arise, saving your time
and money in the long run.
On the other hand, a not-so-great plumber may lack experience and expertise. They may
struggle to identify and fix plumbing problems, leading to longer wait times for repairs and
potentially costly mistakes. Be cautious of hiring a plumber with limited experience or knowledge
in the field, as it could result in subpar work and additional issues down the line.






A great plumber should always maintain a professional demeanor. This includes being punctual,
respectful, and communicative. They should also have a professional appearance and be well-
prepared with the necessary tools and equipment for the job.
But a not-so-great plumber may lack professionalism. They may show up late or not
communicate effectively about the job, causing frustration and inconvenience for you as the
client. They may also be disorganized and ill-prepared, leading to delays in repairs and potential
mistakes. It’s important to choose a plumber who values professionalism in order to ensure a
smooth and efficient experience.


Good Communication Skills


Communication is key in any profession, but especially in plumbing where clear communication
can prevent costly mistakes. A great plumber will be able to listen to your concerns, explain their
processes and solutions clearly, and provide updates throughout the repair or installation
A not-so-great plumber may not listen to your concerns or explain things clearly, causing
confusion and frustration. They may also fail to provide updates during the repair process,
leaving you in the dark about what’s happening with your plumbing system. If a plumber
struggles with clear and effective communication, it can lead to misunderstandings and
mistakes in their work.


Reliability and Trustworthiness


A reliable plumber is someone you can count on to show up on time, complete the job
efficiently, and deliver quality results. They should also be trustworthy, as they will have access
to your home and plumbing system. Look for plumbers with positive reviews and a good
reputation in their community.
Spotting an untrustworthy plumber can be tricky, but there are a few red flags to watch out for.
One sign is if they have a history of complaints or negative reviews from previous clients.
Additionally, if they seem hesitant to provide references or proof of insurance and licensing, it
may indicate that they are not fully qualified or legitimate plumbers. Another warning sign is if
they pressure you into making expensive repairs or replacements without fully explaining the
issue or offering alternative solutions. Trust your gut and do your research before hiring a
plumber to ensure they are reliable and trustworthy.


Transparency and Fair Pricing


A great plumber will have transparent pricing and will provide an accurate estimate before
beginning any work. They should also be willing to answer any questions you may have about
the cost of repairs or installations. A trustworthy plumber will never try to upsell unnecessary
services or charge hidden fees.
Be on the lookout for a not-so-great plumber using unfair pricing tactics and lacking
transparency. They may provide vague estimates or fail to explain the breakdown of costs,
making it difficult for you to understand what you are paying for. They may also try to upsell
unnecessary services or add hidden fees onto your bill.
To spot these red flags, be sure to ask for a detailed breakdown of costs and compare quotes
from different plumbers to ensure fair pricing. It’s also important to read reviews and ask for


references to gauge their transparency and trustworthiness. A reputable plumber will always be
transparent about their prices and services, earning your trust as a client.
Knowing what to look for in a plumber can save you time, money, and stress. A great plumber
will have experience and expertise, maintain professionalism and good communication skills, be
reliable and trustworthy, and have transparent pricing. On the other hand, a not-so-great
plumber may lack these qualities and cause more harm than good. By following these tips and
doing your research, you can confidently choose a plumber who will provide quality service and
prioritize your satisfaction. Don’t settle for anything less than a great plumber for your plumbing needs. Good luck for your search!